> ## Documentation Index
> Fetch the complete documentation index at: https://www.marqeta.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve dispute case

> Retrieve a specific dispute case.

GET/cases/\{token}

Retrieve a specific dispute case.

## URL path parameters

| Fields | Description |
| - | - |
| token string  Required | The token of the dispute case to retrieve. **Allowable Values:**  36 char max |

## Query parameter

| Fields | Description |
| - | - |
| expand string  Optional | If the `regulation_type` field is set to `REG_E`, adds the `regulation_details` fields inside `dispute_details` in the response. For more information, see [The regulation\_details object](https://www.marqeta.com/docs/core-api/disputes-mastercard/dispute-cases-mastercard/list-dispute-cases-mastercard.md#_the_regulation_details_object). **Allowable Values:**  `regulation_details` |

## Response body

| Fields | Description |
| - | - |
| token string  Returned | The unique identifier of the dispute case. **Allowable Values:**  36 char max |
| type string  Returned | The type of case. **Allowable Values:**  `DISPUTE` |
| memo string  Returned | Free-form comments about the dispute. **Allowable Values:**  512 char max |
| user\_token string  Returned | Token that identifiers the user that made the original transaction. **Allowable Values:**  36 char max |
| state string  Returned | Indicates the current case state. **Allowable Values:**  `OPEN`, `OPEN_WITH_ACTION_REQUIRED`, `READY`, `CHARGEBACK_INITIATED`, `CLOSED` |
| assignee string  Returned | Indicates who is working on the case. This is updated by the case transition endpoint with reason\_code 22 and ASSIGN action. **Allowable Values:**  255 char max |
| zendesk\_ticket\_id string  Optional | ID for the Zendesk ticket. **Allowable Values:**  255 char max |
| dispute\_details object  Returned | The details of the dispute case. **Allowable Values:**  See [The dispute\_details\_response object](https://www.marqeta.com/docs/core-api/disputes-mastercard/dispute-cases-mastercard/list-dispute-cases-mastercard.md#_the_dispute_details_response_object) table. |
| created\_time datetime  Returned | The time when the dispute case was created. **Allowable Values:**  Format: yyyy-MM-dd'T'HH:mm:ss.SSSZ |
| last\_modified\_time datetime  Returned | The time when the dispute case was last updated. **Allowable Values:**  Format: yyyy-MM-dd'T'HH:mm:ss.SSSZ |

## Sample response body

```json JSON expandable lines wrap theme={null}
{
  "created_time": "2024-10-15T09:35:16Z",
  "last_modified_time": "2025-01-03T19:02:17Z",
  "token": "my_case_token",
  "type": "DISPUTE",
  "memo": "",
  "user_token": "my_user_token",
  "state": "CLOSED",
  "assignee": "Ross Geller",
  "zendesk_ticket_id": "1234",
  "dispute_details": {
    "original_transaction_token": "my_txn_token",
    "original_transaction_type": "authorization.clearing 3DS",
    "dispute_amount": 33.99,
    "currency_code": "GBP",
    "dispute_reason": "CARDHOLDER_DISPUTE",
    "dispute_state": "CASE_WON",
    "chargeback_token": "my_cb_token",
    "network": "MASTERCARD",
    "network_case_number": "my_networkCase_number",
    "card_token": "my_card_token",
    "cardholder_contact_date": "2024-08-19T07:16:00Z",
    "provisional_credit_granted": false,
    "acquirer_fee": 0.0000,
    "associated_transaction_selection_required": false,
    "network_case_status_details": {
      "created_time": "2024-10-15T10:45:03Z",
      "last_modified_time": "2025-01-03T19:02:16Z",
      "case_status": "Closed",
      "current_case_amount": 33.99,
      "next_actor": "DISPUTE_COMPLETED",
      "days_to_act": -194,
      "last_action_date": "2024-10-15T00:00:00Z",
      "case_opened_date": "2024-10-15T00:00:00Z",
      "last_refresh_date": "2025-01-03T19:02:17Z",
      "allowable_actions": []
    },
    "network_failure_response": ""
  },
  "case_tags": []
}
```


## Related topics

- [Retrieve dispute case](https://www.marqeta.com/docs/core-api/disputes-pulse/dispute-cases-pulse/retrieve-dispute-case-pulse.md)
- [Retrieve dispute case transition](https://www.marqeta.com/docs/core-api/disputes-mastercard/dispute-case-transitions-mastercard/retrieve-dispute-case-transition-mastercard.md)
- [Dispute Cases (Mastercard) Overview](https://www.marqeta.com/docs/core-api/disputes-mastercard/dispute-cases-mastercard.md)
- [Dispute Cases (PULSE) Overview](https://www.marqeta.com/docs/core-api/disputes-pulse/dispute-cases-pulse.md)
- [Dispute Cases (Visa) Overview](https://www.marqeta.com/docs/core-api/disputes-visa/dispute-cases-visa.md)