Errors
This page provides a comprehensive reference of Core API error codes. You can use this information to diagnose failed transactions and fine-tune your exception-handling capabilities. DiVA API error codes are listed separately.
Error codes are based on HTTP response codes: the first three digits specify the HTTP response code, and the last three digits represent the error.
HTTP response codes
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The Core API uses standard HTTP response codes to indicate the status of requests:
-
Codes in the 2xx range typically indicate success.
-
Codes in the 4xx range typically indicate an error in the request.
-
Codes in the 5xx range typically indicate an error at the Marqeta platform.
The following table shows some common response codes:
Response Code | Description |
---|---|
200 OK |
Your request completed successfully. |
201 Created |
Resource created successfully. |
204 No Content |
Returned on a successful DELETE . |
401 Unauthorized |
Enter valid credentials to continue. |
403 Forbidden |
Access to the requested resource is denied. |
405 Method Not Allowed |
The method you supplied is not allowed for that resource, for example a PUT method on a read-only resource. |
413 Request Entity Too Large |
The request body is too large or the GET request count parameter is too large. |
422 Velocity rules violation or non-sufficient funds |
Unprocessable entity. |
500 Internal Server Error |
An error occurred that could not be handled by the application. |
502 Bad Gateway |
An invalid response was received by the server. |
503 Service Unavailable |
The server is temporarily unable to handle this request. |
504 Gateway Timeout |
The server timed out while attempting to complete this request. |
If a
400001–400099 error codes
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Error Code | Error Message |
---|---|
400001 |
Invalid input(s) detected: <x> , <y> , <z> . |
400002 |
Birth date cannot be a future date. |
400003 |
Start date cannot be greater than or equal to end date. |
400004 |
One or more invalid field(s) have been detected: <x> , <y> , <z> . |
400005 |
An invalid currency code has been detected. |
400006 |
Amount must be greater than or equal to 0. |
400007 |
There is nothing to update. All fields are null. |
400008 |
Missing a required field. |
400009 |
Issuer not found. |
400010 |
Cardholder not found. |
400011 |
Store not found. |
400012 |
Merchant not found. |
400013 |
Card not found. |
400014 |
Order not found. |
400015 |
Campaign not found. |
400016 |
Card product not found. |
400017 |
Funding account not found. |
400018 |
Program account not found. |
400019 |
Fee not found. |
400020 |
Offer not found. |
400021 |
Rule not found. |
400022 |
Authentication user not found. |
400023 |
Reward program token not found or is not active. |
400024 |
Reward token not found. |
400025 |
Auth control not found. |
400026 |
User token is invalid. |
400027 |
Velocity control not found. |
400028 |
Auto reload not found. |
400029 |
Unknown error. |
400030 |
MCC group not found. |
400031 |
Invalid cardholder. |
400032 |
Invalid address. |
400033 |
Offer already exists. |
400034 |
One or more fields have invalid length. |
400035 |
Maximum number of children. |
400036 |
General input exception: <x> . |
400037 |
Malformed JSON request received. |
400038 |
General gateway exception: <x> . |
400039 |
Deposit account not found. |
400040 |
Direct deposit not found. |
400041 |
Card product not found or not active. |
400042 |
Invalid sort field passed. |
400043 |
Invalid date format received. |
400044 |
Invalid start date format received. |
400045 |
Invalid end date format received. |
400046 |
Chargeback not found. |
400047 |
Cardholder does not have full SSN. |
400048 |
Request object cannot be empty. |
400049 |
Digital wallet token not found. |
400050 |
A cardholder with the same token already exists. |
400051 |
Parent not found. |
400052 |
Cardholder is not active. |
400053 |
Password mismatch. |
400054 |
Password has already been used. |
400055 |
Existing and new password cannot be the same. |
400056 |
Cardholder does not have an email. |
400057 |
User with the same email already exists. |
400058 |
Invalid birth date format received. |
400059 |
Invalid passport expiration date format received. |
400060 |
Invalid ID card expiration date format received. |
400061 |
User token cannot start with reserved keyword. |
400062 |
Cardholder may not use a business parent’s funding account. |
400063 |
Children of a user cardholder may not have children. |
400064 |
The child of a user cardholder that is the child of a business must use parent account. |
400065 |
User with a user child and a business parent must not use parent account. |
400066 |
Metadata key exceeded size limit of 255 characters. |
400067 |
Metadata value exceeded size limit of 255 characters. |
400068 |
Metadata key/value pair exceeded 20. |
400069 |
User with a user child and a business parent must not use parent account. |
400070 |
Updating user parent is not allowed as user uses parent account. |
400071 |
Uses parent account cannot be set to true without setting a parent cardholder. |
400072 |
Uses parent account cannot be unset. |
400073 |
Invalid metadata key detected. |
400074 |
Max card orders per day limit reached. |
400075 |
Card already exists. |
400076 |
Either the phone number or last four of SSN is required. |
400077 |
Birth date entered does not match the record. |
400078 |
SSN missing on record. |
400079 |
Invalid SSN detected. |
400080 |
Phone number entered does not match the record. |
400081 |
Last four of SSN does not match the record. |
400082 |
User token, phone and date of birth must be presented. |
400083 |
Phone number or date of birth does not match the record. |
400084 |
No active card found for user. |
400085 |
cvv_number does not match. |
400086 |
Expiration does not match. |
400087 |
A card with the same merchant token already exists in the system. |
400088 |
Merchant card not found. |
400089 |
Cannot move an active card to a new cardholder. |
400090 |
The card is already in terminated state. |
400091 |
Only an unactivated or suspended card can be activated. |
400092 |
Only an activated card can be suspended. |
400093 |
Cannot unactivate a card. |
400094 |
Last four of PAN is required. |
400095 |
Invalid card transition state. |
400096 |
Card token cannot start with reserved keyword. |
400097 |
Unable to generate card verification value. |
400098 |
Bulk card order must be unprocessed. |
400099 |
Card product must equal bulk card order card product. |
400100–400199 error codes
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Error Code | Error Message |
---|---|
400100 |
A merchant with the same token already exists. |
400101 |
A store with the same MID already exists. |
400102 |
A store with the same token already exists. |
400103 |
User cannot have multiple SSN identification types. |
400104 |
Invalid expiration date format. |
400105 |
Identifications contains duplicate identification types. |
400106 |
Business cannot have multiple tax identification types. |
400107 |
Expiration date not allowed for identification type(s). |
400108 |
User cannot have business identification type. |
400109 |
Business cannot have user identification type. |
400111 |
Proprietor cannot have business identification type. |
400112 |
Proprietor cannot have multiple SSN identification types. |
400114 |
Chip fallback to magstripe not allowed. |
400115 |
KYB not performed due to too many retries. |
400116 |
KYB not performed due to invalid cardholder business status. |
400117 |
Input validation error. |
400118 |
Invalid state abbreviation. |
400119 |
Invalid ZIP code. |
400120 |
Invalid country code. |
400121 |
Invalid taxpayer ID. |
400122 |
KYB reference ID not found. |
400125 |
An offer with the same token already exists. |
400126 |
Purchase amount must be greater than 0. |
400127 |
Reward amount must not be less than 0. |
400128 |
Reward trigger amount must not be less than 0. |
400129 |
Reward trigger amount should not exceed purchase power. |
400130 |
Purchase amount must not exceed: <amount> . |
400131 |
Amount plus fees must be greater than 0. |
400132 |
Fees may not be empty. |
400133 |
GiftDescriptors must not exceed: <amount> . |
400134 |
Currency code not part of program currency. |
400150 |
Auth restriction not found. |
400151 |
Velocity profile not found. |
400152 |
Required fields for a user cannot be empty: <x> , <y> . |
400153 |
Only either of mid OR mcc OR mcc_group is permitted. |
400155 |
KYC provider not setup. |
400156 |
Spend control cannot be applied to a business. |
400157 |
This endpoint is reserved for user cardholder KYC only. |
400158 |
Required fields for a business cannot be empty: <x> , <y> . |
400159 |
KYC not permitted for cardholder with a P.O. Box address. |
400160 |
number_of_days and velocity_window may not both be populated. |
400161 |
Inventory user token is required when single inventory user flag is true . |
400162 |
Single inventory user flag should be true if inventory user token is passed. |
400163 |
number_of_days or velocity_window must be populated. |
400164 |
reference_id may only be used for a manual override. |
400165 |
Name line 1 is required. |
400166 |
Name line 1 cannot be more than 14 characters. |
400167 |
Name line can contain only alpha numeric characters. |
400168 |
Bulk ship should be enabled for bulk issuance card product. |
400169 |
Recipient address needs to be defined as at least one of Card Product or Bulk Issuance. |
400170 |
Cannot update expedite flag for a processed bulk issuance. |
400171 |
Cannot update fulfillment information for a processed bulk issuance. |
400172 |
Cardholder name must contain only alpha characters. |
400173 |
Cannot set number_of_days for velocity control with velocity_window . |
400174 |
Invalid input(s): Cannot set usage_limit when velocity_window is TRANSACTION . |
400175 |
Campaign contains one or more active orders. |
400176 |
Campaign is not active. |
400177 |
MID is required. |
400178 |
Cannot use numeric postfix with random postfix. |
400200–400299 error codes
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Error Code | Error Message |
---|---|
400200 |
Card product with token does not allow for merchant onboarding. |
400201 |
Card product with the same token already exists. |
400202 |
config.jit_funding.programgateway_funding_source.funding_source_token is required. |
400203 |
config.jit_funding.programgateway_funding_source.funding_source_token is invalid. |
400204 |
Invalid BIN prefix. Only 111111 is allowed. |
400205 |
Min offset cannot be greater than default offset. |
400206 |
Can only have one enabled JIT funding source. |
400207 |
Invalid ISO language code. Only ISO 639-3 codes are allowed. |
400225 |
Could not find a valid funding source. |
400226 |
Please provide a valid funding source address token. |
400227 |
This endpoint can be called only for payment card. |
400228 |
Invalid type. Use type=paymentcard or type=ach . |
400229 |
No referenced original authorization found. |
400230 |
No such GPA_PENDING_CREDIT tranlog found. |
400231 |
Real-time fee group not found. |
400232 |
Missing apply to transaction type in the fee being added to the group. |
400233 |
Cannot have multiple fees with same apply transaction type in the group. |
400234 |
Invalid transaction type in the fee being added to group. |
400235 |
An existing deposit account has already been created for the user. |
400237 |
Cannot set the same state. |
400238 |
Cannot set state to approved pending from approved credited. |
400239 |
Cannot update a processed rejected record. |
400240 |
Funding account not active. |
400241 |
Unsupported batch header. |
400242 |
Unsupported detail record: <abc, def> . |
400243 |
Malformed batch header and/or malformed detail record. |
400244 |
URL protocols must be https. |
400245 |
ACH account already verified. |
400246 |
Program gateway max custom headers limit reached. |
400247 |
The payment card that you have entered is not permitted to be registered as a funding source. |
400248 |
program_reserve_token must be populated if owner_type is PROGRAM . |
400249 |
Program gateway custom headers cannot contain an empty string. |
400250 |
Sender not found. |
400251 |
Recipient not found. |
400252 |
Unsupported currency code. |
400253 |
Sender user token and sender business token may not both be populated. |
400254 |
Recipient user token and recipient business token may not both be populated. |
400255 |
Bank transfer speed is invalid. |
400256 |
Bank transfer status is invalid. |
400257 |
Bank transfer type is invalid. |
400258 |
Program gateway customer headers key and/or value max size limit reached. |
400260 |
Direct deposit is already in requested state. |
400261 |
Unable to transition a direct deposit in reversed state. |
400262 |
Unable to transition a direct deposit in rejected state. |
400263 |
Unable to transition a direct deposit for an inactive cardholder. |
400264 |
Unable to reject a direct deposit 5 days after effective date. |
400265 |
Invalid direct deposit state detected. |
400267 |
Direct deposit account has been terminated. |
400268 |
Default cron expression not found. |
400269 |
Customer due diligence is incomplete. |
400270 |
Customer due diligence question or answer is invalid. |
400271 |
One or more fields in the customer due diligence object is null. |
400272 |
Only account type CHECKING requires customer due diligence. |
400273 |
Direct deposit account requires only two customer due diligence entries. |
400274 |
Direct deposit account is not active. |
400275 |
Control token is invalid. |
400276 |
PIN has not been set for this card. |
400277 |
Customer due diligence not required for a non-checking account. |
400278 |
Customer due diligence required when creating a checking account. |
400279 |
Provided account type is invalid or is savings account, which is unsupported. |
400300–400399 error codes
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Error Code | Error Message |
---|---|
400300 |
Cannot move card to a new cardholder, terminate active card option is enabled. |
400301 |
Cannot move card to a new cardholder, max active cards limit exceeded. |
400302 |
Invalid shipping method received. GROUND is only valid for bulk orders. |
400303 |
Invalid shipping method received. Bulk orders cannot be shipped via LOCAL_MAIL or USPS_REGULAR . |
400325 |
Reversal cannot exceed the authorization amount. |
400326 |
Space not found. |
400350 |
Excess from reward token is invalid. |
400351 |
One or more purchase tokens cannot be found or are still pending. |
400375 |
Invalid MCC start. |
400376 |
Invalid MCC end. |
400377 |
Invalid MCC range. |
400378 |
Invalid MCC. |
400400–400499 error codes
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Error Code | Error Message |
---|---|
400400 |
Maximum result limit exceeded. |
400401 |
Funding source token required. |
400402 |
Funding source not found. |
400403 |
Funding address token missing. |
400404 |
Order scope not found. |
400405 |
Auto reload of the same type already exists. |
400406 |
Funding address not found. |
400407 |
Only card_product_token OR card_holder_token is permitted. |
400408 |
Invalid reload to amount. The amount must be at least 0.01 . |
400409 |
Invalid trigger amount. The amount must be at least 0.01 . |
400410 |
Cannot attach funding source that belongs to a cardholder. |
400411 |
Funding address does not belong to cardholder. |
400412 |
Funding source does not belong to the cardholder. |
400413 |
Funding source not found or it is not allowed to be used in the current context. |
400414 |
Trigger amount is greater than reload amount. |
400415 |
GPA is required. |
400425 |
Unload amount is more than the load amount. |
400426 |
Cannot refund the points funding source. |
400427 |
Refund amount is less than or equal to zero. |
400428 |
Customer has no balance available. |
400429 |
The order token is not a valid GPA load token. |
400430 |
The order token is not a valid GPA unload token. |
400431 |
Unloads are not allowed for the given order. |
400432 |
Customer has no balance available in the campaign. |
400433 |
The order token is not a valid MSA unload token. |
400434 |
The order token is not a valid MSA load token. |
400450 |
Reference network does not contain a valid network. |
400451 |
Invalid network detected. |
400452 |
Chargeback cannot exceed authorization amount. |
400453 |
Chargeback not allowed on this transaction type. |
400454 |
Chargeback state is the same as previous. |
400456 |
Chargeback is already at terminal state. |
400457 |
Chargeback created by gateway channel cannot be set to network rejected. |
400458 |
Chargeback transition is unable to represent the original auth. |
400459 |
Chargebacks not allowed on this transaction type when channel is issuer. |
400460 |
Chargebacks not allowed on this transaction type when channel is gateway. |
400461 |
The original transaction is not related to an MSA order. |
400462 |
Chargeback network submission not found. |
400463 |
Not allowed to update network submission time on chargeback network submission as it was never submitted to network. |
400464 |
Not allowed to update network submission time on chargeback network submission more than once. |
400465 |
Not allowed to move chargeback from representment state to case won. |
400466 |
Maximum chargebacks allowed per card limit reached. |
400467 |
Chargeback cannot be moved to prearbitration from initiated in collaboration flow. |
400468 |
Unable to reverse provisional credit for chargeback. |
400469 |
Unable to grant provisional credit for chargeback. |
400470 |
Chargeback cannot be set to non written off state. |
400471 |
Chargeback cannot be set to written off state. |
400472 |
Either reason description or reason code must be set. |
400473 |
Invalid chargeback state. |
400474 |
Chargeback cannot be transition to representment without the amount. |
400475 |
Invalid amount detected for chargeback. |
400476 |
Invalid transaction token detected for chargeback. |
400477 |
Chargeback cannot transition to representment in allocation flow. |
400478 |
Representment amount cannot be greater than chargeback amount. |
400479 |
Prearbitration amount cannot be greater than chargeback amount. |
400480 |
Chargeback transition amount not allowed for this transition state. |
400481 |
Not allowed to update CFP submission time on chargeback network submission as it was already submitted to network. |
400482 |
Request cannot contain CFP submission data without network submission data. |
400483 |
Chargeback cannot be updated in current state. |
400484 |
Chargeback cannot be updated after successful network submission. |
400485 |
Cannot update CFP submission information. |
400486 |
Cannot update network submission info without CFP submission info. |
400487 |
Network submission time is required. |
400488 |
Chargeback cannot be moved to this state from case lost. |
400489 |
Chargeback cannot be moved to this state from case won. |
400490 |
Invalid chargeback transaction reason. |
400491 |
Chargeback transaction cash or pending entry must be present. |
400492 |
Chargeback transaction entry must contain positive amount or fee amount. |
400500–400599 error codes
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Error Code | Error Message |
---|---|
400500 |
In-app provision not allowed for a given card. |
400501 |
Missing user tokens. |
400502 |
Missing card tokens. |
400503 |
Missing KYC or user tokens. |
400504 |
Missing DDA or user tokens or business tokens. |
400505 |
Active flag cannot be applied to rule type. |
400506 |
Missing deposit account tokens. |
400507 |
Rule type already exists but is inactive. |
400508 |
Rule type already exists. |
400509 |
Missing business tokens. |
400510 |
Country codes missing. |
400511 |
Missing KYC or business tokens. |
400512 |
Cardholder token must not be populated if the rule is not at the cardholder level. |
400513 |
Cardholder token must be populated if the rule is at the cardholder level. |
400514 |
Business cardholder must be over age 18. |
400515 |
Invalid incorporation type. |
400516 |
Beneficial owner 1 information cannot be empty. |
400517 |
Beneficial owner 2 information cannot be empty. |
400518 |
Beneficial owner 3 information cannot be empty. |
400519 |
Beneficial owner 4 information cannot be empty. |
400520 |
Proprietor officer address required fields cannot be empty. |
400521 |
Office location required fields cannot be empty. |
400522 |
Unable to create business detail. |
400550 |
Business may not hold card. |
400551 |
Invalid date established format received. |
400552 |
Invalid incorporation type. |
400553 |
Business is not active. |
400554 |
One or more invalid query parameter(s) have been detected: <x> , <y> , <z> . |
400575 |
User token and business token may not be both populated. |
400576 |
User token and business token must be populated. |
400577 |
Business token was passed in user token field. |
400578 |
User token was passed in business token field. |
400579 |
Business tokens do not match. |
400580 |
Push to Card provider not setup. |
400581 |
Invalid active value. |
400582 |
Invalid country code. |
400583 |
Invalid expiration date. |
400584 |
Name on card is incomplete. |
400585 |
Same_day ACH bank transfer must be less than 25000. |
400586 |
Funding source must be of Program Bank Account Funding Source type. |
400587 |
Funding source must be of User Bank Account Funding Source type. |
400588 |
Funding source must be of User or Program Bank Account Funding Source type. |
400589 |
Already existing Bank Transfer Transition with same status. |
400592 |
Bank Transfer amount cannot be more than 25000 for same day. |
400593 |
Only Bank Transfers with pending status can be cancelled. |
400594 |
Bank Transfer cannot be transitioned to the requested state. |
400595 |
Program reserve deposit not found. |
400596 |
Problem retrieving Program Bank Account funding sources. |
400597 |
Invalid value provided for accountType . |
400598 |
Account type must be DEPOSIT_TOKEN if providing a deposit account token. |
400599 |
Deposit account token must be provided if account type is DEPOSIT_TOKEN . |
400600–400699 error codes
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Error Code | Error Message |
---|---|
400600 |
Maximum active webhooks exceeded. |
400601 |
Event type is invalid. |
400602 |
Event token is invalid. |
400603 |
Event type not accepted. |
400604 |
Marqeta signature does not match. |
400605 |
Invalid webhook token. |
400650 |
Invalid digital wallet token transition state. |
400651 |
Cannot unactivate a digital wallet token. |
400652 |
The digital wallet token is already in terminated state. |
400653 |
Only suspended or requested digital wallet token can be activated. |
400654 |
Only an active digital wallet token can be suspended. |
400655 |
The digital wallet token cannot be terminated. |
400656 |
The card must be active or unactivated. |
400657 |
Card is expired. |
400658 |
Recipient address needs to be defined as at least one of card, cardholder, or card product. |
400659 |
Unable to create card when allow_card_creation is set to false . |
400660 |
Cannot update expedite flag for a fulfilled card. |
400661 |
Cannot update fulfillment information for a fulfilled card. |
400664 |
When reissuing a PAN from card token is set, PIN translation from card token not allowed. For reissue, the card PIN will be translated automatically. |
400665 |
PIN translation card token does not exist or card does not belong to the same user. |
400666 |
Swap digital wallet tokens from card token does not exist. |
400667 |
Unable to translate PIN to new card. |
400668 |
The reissued card cannot be converted from physical to virtual card. |
400669 |
Token transition not allowed, awaiting activation by token service provider. |
400670 |
No cards found for a given reissued card token. |
400671 |
The reissue source card must be latest active or suspended card in the chain. |
400672 |
The reissue source card must be ACTIVE or SUSPENDED . |
400673 |
Max card orders allowed by inventory has been reached. |
400675 |
Original transaction not found. |
400676 |
Unable to reverse transaction due to ITC. |
400677 |
Account holder group not found. |
400678 |
Index out of range. |
400679 |
Reference transaction not found or does not associate to the original card. |
400680 |
The funding source cannot be set as default. |
400681 |
The package ID does not belong to any card product. |
400682 |
Invalid chargeback state has been detected. |
400683 |
Commando mode not found. |
400684 |
Program funding source not found. |
400685 |
Program gateway funding source not found. |
400686 |
Network tran group not found. |
400687 |
Network tran type not found. |
400688 |
Need to provide either association or merchant_scope . |
400689 |
Invalid transaction state detected. |
400691 |
Card may not be created with a bulk ship enabled card product that has no recipient address. |
400692 |
Card may not be created with bulk ship enabled card product which is missing recipient address, first or last name. |
400693 |
User not allowed to tokenize old reissued card. |
400694 |
Image names in card personalization cannot contain spaces. |
400695 |
Image names in card personalization require PNG extension. |
400696 |
Image names in card personalization should be unique. |
400697 |
reason_code must be populated. |
400698 |
Endpoint is no longer valid. Please use card transitions. |
400700–400799 error codes
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Error Code | Error Message |
---|---|
400700 |
Unable to transition the Commando Mode to the same state. |
400701 |
Only one Commando Mode allowed per program gateway funding source. |
400702 |
Cannot create a demand deposit account for a business account. |
400704 |
Invalid shipping method for non-expedited order. Choose USPS_REGULAR . |
400705 |
Invalid shipping method for expedited order. Choose STANDARD_NEXT_DAY , PRIORITY_NEXT_DAY , or GROUND . |
400706 |
Invalid shipping method for bulk order. Choose STANDARD_NEXT_DAY , PRIORITY_NEXT_DAY , or GROUND . |
400707 |
Invalid shipping method for bulk order. Choose STANDARD_NEXT_DAY or GROUND . |
400708 |
Cannot provide expiration offset value without expiration offset unit. |
400709 |
Cannot provide expiration offset unit without expiration offset value. |
400710 |
The card must be active. |
400725 |
Network tran type with the same network already exists. |
400750 |
Cannot transition user to ACTIVE until it has passed KYC. |
400751 |
Cannot transition business to ACTIVE until it has passed KYC. |
400752 |
Cannot transition user from UNVERIFIED to SUSPENDED . |
400753 |
Cannot transition business from UNVERIFIED to SUSPENDED . |
400754 |
Cannot transition user to LIMITED until it has passed KYC. |
400755 |
Cannot transition business to LIMITED until it has passed KYC. |
400800–400899 error codes
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Error Code | Error Message |
---|---|
400800 |
Invalid network. |
400801 |
Digital wallet token is already active. |
400802 |
Manual entry not allowed for a given card. |
400803 |
Wallet provider card on file not allowed for a given card. |
400804 |
Digital wallet token requestor map not found for the given requestor name and network. |
400805 |
Digital wallet token requestor map already exists |
400850 |
The input file $FileName could not be found. |
400851 |
Unable to access input file $FileName . |
400852 |
Invalid file extension, the input file $FileName must be of type $FileType . |
400853 |
Missing headers in the input file. |
400854 |
Missing required column header $ColumnName . |
400855 |
Invalid column name $ColumnName . |
400856 |
Column header at column index $ColumnIndex is empty. |
400857 |
The input file $FileName exceeds the maximum allowable size of $FileSize . |
400858 |
The processing was successful, however, the response file $FileName not found. |
400859 |
An unexpected error occurred, unable to process your file. |
400860 |
Missing required metadata $FileMetadata . |
400861 |
Unable to download the input file $FileName . |
400862 |
Error occurred during the initialization of the transport processor. |
400863 |
Error occurred during the initialization of the payment client. |
400864 |
Consul service is missing either the service name $ServiceName or program name $ProgramName . |
400865 |
Consul service $ServiceName is missing API URL. |
400866 |
Missing required arguments bucket name $BucketName object name $ObjectName . |
400867 |
Unexpected input location format $LocationName . |
400868 |
Internal file error. |
400869 |
Unable to process the input file $FileName , as the file contents were processed previously. |
400880 |
Invalid data in column $ColumnName . |
400881 |
Invalid action, $Action is not supported. |
400882 |
Number of columns does not match header columns. |
400883 |
Action $Action not supported for funding the card. |
400884 |
Card token is missing, unable to update the card. |
400885 |
User token is missing, unable to update the user. |
400886 |
Invalid date format in column $ColumnName , the date format should be $DateFormat . |
400887 |
Internal record error $RecordNumber . |
400900–400999 error codes
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Error Code | Error Message |
---|---|
400900 |
Invalid query parameters. |
401000–401999 error codes
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Error Code | Error Message |
---|---|
401001 |
Invalid credential has been detected. |
403000–403999 error codes
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Error Code | Error Message |
---|---|
403001 |
User does not have permission to access this endpoint. |
403008 |
User is forbidden from accessing this funding source. |
403009 |
User is forbidden to modify this MCC group. |
403010 |
User is forbidden to set chargeback to written-off states. |
403011 |
User is forbidden to update the active field. |
403012 |
User is forbidden to activate a user that was deactivated by a super user. |
403013 |
User is forbidden to activate a business that was deactivated by a super user. |
403014 |
User is forbidden to activate a card that was deactivated by a super user. |
403015 |
User is forbidden to activate a digital wallet token that was deactivated by a super user. |
403016 |
Override TSP error can only be set by admin user. |
403017 |
Override TSP error is only allowed for terminating tokens. |
403200 |
Program is not enabled to access this endpoint. |
404000–404999 error codes
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Error Code | Error Message |
---|---|
404000 |
Resource not found or unavailable. |
404001 |
Card not found. |
404002 |
Card transition not found. |
404003 |
Merchant card not found. |
404004 |
Cardholder not found. |
404005 |
Digital wallet token transition not found. |
404006 |
Balance for token and tenant not found. |
404007 |
Balance for user token and tenant not found. |
404008 |
Balance for user token, currency and tenant not found. |
404025 |
Merchant not found. |
404026 |
Store not found. |
404050 |
Order not found. |
404051 |
GPA order token not found. |
404052 |
Offer not found. |
404075 |
KYC not found. |
404076 |
Cardholder has no KYC objects associated. |
404077 |
Auth control not found. |
404078 |
Velocity control not found. |
404079 |
Invalid additional transaction data format. |
404100 |
Campaign not found. |
404125 |
Card product not found. |
404150 |
User does not have any funding accounts. |
404151 |
Cardholder does not have any funding addresses. |
404152 |
Program account not found. |
404153 |
Points account not found. |
404154 |
Fee not found. |
404155 |
Funding account not found. |
404156 |
Real-time fee group not found. |
404157 |
Deposit account not found. |
404158 |
Direct deposit not found. |
404159 |
Direct deposit transition not found. |
404160 |
Bulk issuance request not found. |
404161 |
Chargeback transition not found. |
404162 |
Program reserve account not found. |
404163 |
Customer due diligence not found for given account token. |
404164 |
Customer due diligence entry not found for given CDD token. |
404175 |
Transfer not found. |
404180 |
Push to Card information not found. |
404200 |
Rule not found. |
404201 |
Program config group not found. |
404202 |
Card inventory not found. |
404203 |
Program config key not found. |
404250 |
Original transaction not found. |
404275 |
Reward program token not found or is not active. |
404276 |
Reward token not found. |
404300 |
Transaction token not found. |
404325 |
Auto reload not found. |
404350 |
Chargeback not found. |
404351 |
Chargeback transition not found. |
404354 |
Retry can only be performed on a clearing transaction. |
404357 |
Transaction has already been cleared. |
404358 |
Retry can only be performed on a failed clearing transaction. |
404400 |
Return not found. |
404401 |
GPA unload order not found. |
404456 |
Digital wallet token not found. |
404500 |
Accepted country not found. |
404525 |
Account holder group not found. |
404530 |
File processing not found. |
404531 |
User transition not found. |
404532 |
Business transition not found. |
404534 |
Bank transfer not found. |
404550 |
Network tran type not found. |
404575 |
Commando mode transition not found. |
404576 |
Commando mode not found. |
404720 |
Program transfer type not found. |
404721 |
Program transfer not found. |
404722 |
Transfer amount is more than the GPA balance. |
405000–405999 error codes
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Error Code | Error Message |
---|---|
405001 |
Resource not available. |
409000–409999 error codes
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Error Code | Error Message |
---|---|
409001 |
Token has already been associated with a different payload. |
409002 |
General conflict exception: <x> . |
409003 |
Transaction found with the same ITC and network reference ID. |
409010 |
Auth control default acceptance behavior has not been set. |
409011 |
Card product token is invalid. |
409012 |
User token is invalid. |
409013 |
Duplicate KYC token. |
409014 |
Card product group token is invalid. |
409025 |
Cannot delete a default merchant campaign. |
409026 |
Cannot update a default merchant campaign. |
409050 |
A rule with the same token already exists. |
409075 |
Reward already redeemed. |
412000–412999 error codes
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Error Code | Error Message |
---|---|
412001 |
PIN is weak. |
412003 |
Missing program ID setup error. |
412010 |
Unload amount is more than the GPA balance. |
412025 |
Chargeback amount has exceeded GPA balance. |
412026 |
Chargeback amount has exceeded MSA balance. |
412027 |
Chargeback transaction reasons are not setup. |
412050 |
Unable to reverse transaction due to ITC. |
412051 |
Unable to reverse transaction due to state. |
412075 |
Account not found. |
412722 |
Transfer amount is more than the GPA balance. |
422000–422999 error codes
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Error Code | Error Message |
---|---|
422001 |
Insufficient funds. |
422002 |
General unprocessible exception: <x> . |
422003 |
Unsuccessful response from token services gateway: <x> . |
422015 |
Unable to create card for a user who has not passed KYC. |
422016 |
Unable to create a demand deposit account for a user who has not passed KYC. |
422025 |
Single load card cannot be reloaded. |
422026 |
Insufficient funds to perform load from program reserve. |
422027 |
Unable to load funds for a user who has not passed KYC. |
422037 |
Cardholder not active. |
422038 |
Unable to reverse transaction for chargeback. |
422039 |
Unable to refund transaction for chargeback. |
422040 |
Unable to reverse provisional credit for chargeback. |
422041 |
Unable to grant provisional credit for chargeback. |
422042 |
Unable to create direct deposit. |
422043 |
Unable to create direct deposit transition. |
422044 |
Unable to map direct deposit state to internal transaction type. |
422050 |
Insufficient fund from sender account. |
422051 |
Sender and recipient must be active. |
422052 |
Cannot transfer funds on the same users. |
422075 |
The initiated chargeback is not associated to a transaction. |
422077 |
The chargeback transaction did not create successfully. |
422125 |
Unable to exceed max balance. |
422126 |
Non program funding source load is not allowed. |
422127 |
Reloads are not allowed. |
422130 |
Invalid card address. |
422131 |
Invalid or wrong CVV2. |
422132 |
Card not eligible for funding transfers. |
422133 |
Disbursement request declined. |
422134 |
Disbursement request declined due to insufficient funds. |
422135 |
Disbursement cannot be processed since the card is still provisioning for service. |
422150 |
Commando mode cannot be updated due to its current state. |
422600 |
Webhook operation failed. |
424000–424999 error codes
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Error Code | Error Message |
---|---|
424001 |
Balance gateway is not enabled. |
500000–500999 error codes
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Error Code | Error Message |
---|---|
500000 |
Internal server error. |
500017 |
KYB gateway database error. |
500018 |
KYB gateway timeout error. |
500019 |
KYB gateway system error. |
500109 |
There was a problem with retrieving a chargeback. |
500110 |
There was a problem with retrieving a chargeback transition. |
500111 |
There was a problem with creating a chargeback transition. |
500112 |
There was a problem with retrieving chargeback network submissions. |
500113 |
There was a problem with updating chargeback network submission. |
500114 |
There was a problem with granting provisional credit for a chargeback. |
500115 |
There was a problem with reversing provisional credit for a chargeback. |
500116 |
There was a problem with retrieving transitions for a commandomode. |
500117 |
There was a problem with retrieving a commandomode. |
500118 |
There was a problem with creating transitions for a commandomode. |
500119 |
There was a problem creating a direct deposit. |
500120 |
There was a problem creating a direct deposit transition. |
500121 |
There was a problem retrieving a direct deposit transition. |
500122 |
There was a problem when retrieving bank transfer entry(s). |
500124 |
There was a problem with updating customer due diligence. |
500125 |
There was a problem with retrieving customer due diligence. |
500126 |
There was a problem creating a deposit account. |
500175 |
Error returned from KYC provider. |