5 minute read
June 24, 2022

Tutorial: Managing Users in Real-Time Decisioning (Beta)

This feature is currently in beta and subject to change. It also requires additional activation steps. To learn more about the Beta program for this feature and about activating it for your program, contact your Marqeta representative.

This tutorial leads you through the basics of adding users and managing their permissions for Real-Time Decisioning. For more information on how to use the Real-Time Decisioning dashboard, see Real-Time Decisioning. For more information on user permissions, see Real-Time Decisioning User Access.

Real-Time Decisioning users are not the same as Marqeta Dashboard users. Access to the Real-Time Decisioning dashboard requires additional login credentials and an additional set of privileges that are unique to Real-Time Decisioning. To perform user and team management tasks, you must have the User Administrator privilege granted within Real-Time Decisioning.

Access the Real-Time Decisioning dashboard

User management is performed in the Settings area of the Marqeta Real-Time Decisioning dashboard. To access the dashboard:

  • Log in to Marqeta Dashboard and select RiskControl > Real-Time Decisioning from the left navigation pane.
    The Welcome screen appears with your profile, including your permissions.


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  • User management tasks are performed in the Settings area. From the main menu, select Settings. From here you can access users or teams.

Manage users

To view a list of current users:

  • Select Users in the left navigation bar.


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    A list of Real-Time Decisioning users and their information is displayed. From here you can create new users and edit user information, assign user privileges, and assign users to teams.

Create a user

When you create new users, you also assign them privileges based on their roles—that is, should a user be allowed to create rules, review and approve rules and push them to production, or manage user accounts. To perform these tasks, a user must be assigned roles as follows:

  • To create rules, assign the Analyst and Analytics Specialist roles.

  • To review, approve, and push rules into production, assign the Supervisor role.

  • For view only access to rules, assign the Analytics Specialist role.

  • To manage users and teams, assign the User Administrator role.

  • To grant all of the roles to other users, assign the Super User role. This might be assigned to an IT administrator, or to a user who will handle rule updates in the case of a fraud attack where rule updates may need to be bypass the typical review process and instead be updated instantly.

To create a user:

  • From Settings > Teams, select Create User.

  • Enter the user’s information. For this tutorial, enter mquser123 as the username, MQ User 123 for the display name, and Mquserpw123 for the password.

  • Scroll down and select the Analytics Specialist role for this user.

    Create user

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  • Select Create.

Manage teams

Teams help you organize the ongoing workflows of designing and approving rules, and the day-to-day process of managing the transactions that are processed by Real-Time Decisioning.

To view teams:

  • Select Settings from the main menu.

  • Select Teams from the left navigation pane. A list of teams is displayed with the number of team members.

Create a team

To create a team:

  • Select Settings > Teams.

  • In the upper left, select Create Team.

  • Enter a name for the team. In this case, enter Reviewers to create a team that will review and approve new rules. Note that each user must still be individually granted the appropriate permissions in the User area to perform their tasks.

  • Select the users to include in the team.

    Create team

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  • Select Create.

Delete a team

Before you can delete a team, you must remove all of its members. To delete the team that you just created:

  • Select Settings > Teams to display the list of teams.

  • Select Edit on the right of the Reviewers row.

  • Deselect the users that you added to the team when you created it.

  • Select Update at the top right.

  • In the list of teams, select Delete at the right of the right of the Reviewers row.

  • Select Confirm Delete.

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