Documentation Index
Fetch the complete documentation index at: /docs/llms.txt
Use this file to discover all available pages before exploring further.
Look up what each User Access Management (UAM) role is allowed to do, by product.
| Permission | Admin | Analyst | Support Agent | Team Lead |
|---|---|---|---|---|
| Assign disputes | ✕ | |||
| View card details | ✕ | ✕ | ✕ | ✕ |
| Create disputes | ✕ | ✕ | ✕ | ✕ |
| View digital wallet token details | ✕ | ✕ | ✕ | ✕ |
| Edit pre-initiated disputes | ✕ | ✕ | ✕ | ✕ |
| Escalate disputes | ✕ | ✕ | ✕ | |
| Generate reports | ✕ | ✕ | ✕ | ✕ |
| Viewing and editing processing disputes | ✕ | ✕ | ✕ | ✕ |
| Read only | ✕ | ✕ | ✕ | ✕ |
| Send communications to cardholders | ✕ | ✕ | ✕ | ✕ |
| Setup email templates | ✕ | |||
| Transition disputes to initiated status | ✕ | |||
| Viewing user details | ✕ | ✕ | ✕ | ✕ |
| Viewing disputes | ✕ | ✕ | ✕ | ✕ |
| Viewing dispute activity | ✕ | ✕ | ||
| Viewing dispute guidance | ✕ | ✕ | ✕ | ✕ |
| View email history | ✕ | ✕ | ✕ | ✕ |
| View Personally Identifiable Information | ✕ | ✕ | ✕ | |
| Viewing reporting dashboards | ✕ | ✕ |
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