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Once arbitration is completed it is time to close the dispute and notify the cardholder. At this stage, the network has decided whether the case is won or lost. In production, you must notify the cardholder of the outcome. To simulate this transition, use one of the following actions:
  • CLOSE_WITH_CASE_WON
  • CLOSE_WITH_NETWORK_REJECTED
The example below demonstrates a case.won flow by sending CLOSE_WITH_CASE_WON in the action field.

Sample request body

Sample request

Sample response body

Sample response

Marqeta states transitions to CLOSED regardless of the decision and the network state transitions to case.won or case.lost automatically, based on this decision.

Confirming the dispute status

Marqeta state for dispute is now CLOSED. You can check the state of your Dispute with the following request.

Sample request body

Sample request