Customer and Developer Experience

Principal Software Engineer - CXDX

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Marqeta is looking for a talented Principal Software Engineer to shape the future of our Customer Experience & Developer Experience (CXDX) platform. This highly strategic role combines deep technical expertise with organizational leadership and influence. You will architect and deliver software solutions spanning our Connected App Ecosystem; including White Label Apps, Marqeta Dashboard, Live Agent Portal, Docs, IVR, and UX Toolkit SDKs with an emphasis on reliability, scalability, and a unified developer and end-user journey.

This role is central to Marqeta’s transformation from powering individual products to scaling platform-wide solutions that define how we build, launch, and manage financial services.

The CXDX org builds the connective tissue of Marqeta’s platform: the White Label Apps, Marqeta Dashboard, Live Agent Portal, documentation, SDKs, and support systems that enable faster integration, smarter launches, and scalable operations. We ensure Marqeta remains the most developer-friendly and trusted platform in embedded finance.

We work Flexible First. This role can be performed remotely within the United States. We’d love for you to join us!

The Impact You'll Have

  • Define and drive the architecture of mission-critical systems, setting long-term technical direction and ensuring scalability, security, and sustainability across the platform.
  • Lead large-scale, cross-functional initiatives that span multiple teams and domains, ensuring alignment with business priorities and delivering high-impact outcomes.
  • Serve as a technical advisor to senior leadership, providing insight on technical risks, trade-offs, and innovation opportunities that shape product and business strategy.
  • Raise the technical bar across the organization by mentoring engineers at all levels, fostering a culture of technical rigor, collaboration, and continuous learning.
  • Partner with engineering managers and product leaders to ensure roadmap decisions align with architectural goals and long-term scalability.
  • Actively influence and contribute to the creation and evolution of the company’s engineering principles, tooling, and standards.
  • Conduct technical deep-dives into system architecture, identifying opportunities for performance improvements, technical simplification, and operational efficiency.
  • Represent engineering in key cross-functional forums, helping the organization navigate complex decisions around infrastructure, platform capabilities, and product development.
  • Act as a steward of engineering quality—promoting clean code, reliable systems, robust testing, and sustainable development practices.
  • Drive innovation across teams, leading explorations of emerging technologies and ensuring Marqeta remains on the forefront of industry standards and capabilities.

Who You Are

  • 10+ years of hands-on software engineering experience, with a track record of designing and delivering complex distributed systems at scale.
  • 3+ Experience with payments or the FinTech space.
  • Strong experience across multiple technology stacks (e.g., Java, Python, Go, ReactNative, Swift, Khotlin) and proficiency in designing scalable APIs, microservices, and cloud-native applications.
  • Demonstrated ability to drive architectural decisions that balance short-term trade-offs with long-term goals.
  • Proven leadership in complex initiatives spanning infrastructure, product development, and platform evolution.
  • Excellent communication and influencing skills, with the ability to engage both technical and non-technical audiences.
  • Experience shaping technical strategy and mentoring senior staff and principal engineers across multiple domains and teams.
  • Adept at solving ambiguous problems, balancing innovation with execution, and leading teams through change and complexity.
  • A passion for system reliability, observability, and building secure, maintainable systems.
  • Strong understanding of regulatory and security requirements in the financial domain is a plus.

Nice to haves

  • Hands-on experience with AWS, Kubernetes, and other modern cloud platforms.
  • Experience with Terraform and infrastructure-as-code practices.
  • Expertise in containerization and orchestration tools.
  • Familiarity with AI assistants (Amazon Q, Bedrock RAG, Hemingway) and integrating them into dev workflows.
  • Track record of influencing technical direction across a large engineering org or multiple product lines.
  • Contributions to open source or industry thought leadership.

Your Manager

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

  • National: A baseline tier that applies to most of the geographic territory of the United States.
  • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
  • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

  • National: $206,100 - $257,600
  • Premium: $223,100 - $278,900
  • Premium Plus: $242,500 - $303,100

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

  • Multiple health insurance options
  • Flexible time off – take what you need
  • Retirement savings program with company contribution and after tax contributions
  • Equity in a publicly-traded company and an Employee Stock Purchase Program
  • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
  • Free therapy sessions, financial and professional coaching, and legal advice
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.


Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.


Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.