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Developer Relations Lead
Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily. Our open API provides unprecedented flexibility and control for industry-leading companies such as Uber, Coinbase, J.P.Morgan, and Block, to manage payment operations in real-time.
Our team is a mix of industry experts and technology innovators who take a dynamic approach to solving challenging problems. Marqeta was named a 2022 Glassdoor Best Place to Work, highlighting our company culture and collaborative work environment. We are building a global team as diverse as the markets we serve and we’d love it if you joined us on our mission to change the way money moves.
We’re a remote-first company. You have the choice to work from wherever you’re happiest and most productive, whether that’s from home, a co-working space, or one of our four global offices, depending on your location. It’s uncommon for candidates to match all job requirements, but if you’re not far off, we want to hear from you.
Position Summary
Marqeta’s platform is built by developers for developers. Supporting our developers is critical to the success of our platform. We are seeking a talented Developer Relations professional to lead the strategy and execution for our developer community and relations. The right person for this role has a passion for Developer Relations - to build, engage and grow our developer ecosystem. You will establish strong relationships with developers in a scalable way through online and offline channels. You will foster local developer communities, plan for events and programs to educate and inspire developers, champion their interests, and translate their feedback into actionable product insights.
You are a strong writer, communicator, and relationship builder. You understand developers and have a strong understanding of their motivations and interests. You are self-driven and creative at working through issues when there are challenges. This role will work closely with external customers and internal teams including marketing, creative, product and engineering. You will play a critical part within the Marketing team and will help build and scale the Marqeta brand during this exciting time of fast-paced growth.
This role requires a drive, an inquisitive mind, and a strong desire to work with incredibly smart people who are enabling our extraordinary growth. If you join the Marqeta team, you will be an integral part of this very fast-growing technology company with a one-of-a-kind culture. We are devoted to providing meaningful career experiences through challenging work, collaborative partnerships, and ongoing development.
What You'll Do
- Own developer relations strategy and execution for the company
- Nurture and grow our online developer community
- Advocate for developers' needs internally within the company to improve our overall developer platform
- Monitor developer satisfaction and be an internal champion for the resolution of critical developer issues
- Plan and host hackathons and other developer-centric events both virtual and in-person to engage the community and inspire new ideas to make Marqeta’s product and developer experience even better
- Create and execute a Customer Marketing plan that uses our highest impact customers to tell the Marqeta story to build credibility and help acquire new customers
- Set clear goals, measure KPIs, and constantly use data to learn, improve and prioritize
What We're Looking For
- 5+ years of technical B2B marketing experience with a focus on developer relations and marketing
- Passion for growing and nurturing developer communities
- Demonstrated success in building and sustaining an online community
- Natural passion for always putting the developer first and constantly building developer empathy to understand their motivations and pain points
- Experience effectively collaborating with cross-functional teams including marketing, creative, sales, customer success, product and legal.
- Ability to build strategic plans and execute them flawlessly
- Detail-oriented: capable of managing complexity while delivering high-quality content, programs and events
- Must be highly motivated and can find creative solutions when there are customer challenges
- Ability to be highly professional with strong communication & relationship skills when interacting with external customers
Nice-to-Haves
- Experience using Khoros community platform
- Fintech or financial services background, especially in card issuing
Benefits and Perks
- Flexible time off – take what you need
- Retirement savings program with company contribution
- Employee insurance premiums paid 100% + coverage for dependents and pets
- Family forming benefits including fertility support and up to 20 weeks Parental Leave
- Free therapy sessions, financial coaching, and a Wellness stipend
- Monthly stipend to support our hybrid work model
- Equity in a publicly-traded company
- Bi-annual “Hack Week” to support and reward innovation
Learn more about Marqeta on our Website, Twitter and LinkedIn.
As part of our dedication to the diversity of our workforce, Marqeta is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant on any legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Our Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.